Orders typically take 1–3 business days to process before being shipped. After dispatch, delivery usually takes 5–10 business days within the United States. Delivery times may vary depending on the carrier and your location.

Yes! Plainlys offers free shipping on all orders.

Most orders are processed and dispatched within 1–3 business days. During holidays or busy periods, processing may take up to 7 business days.

If you're not satisfied with your purchase, please contact us at support@plainlys.com before sending anything back. Return eligibility depends on the condition of the item and the circumstances of your request.

Email support@plainlys.com with your order number and the reason you'd like to return your item. Our team will provide you with the next steps if your return is eligible.

Once your return is received and approved, your refund will be processed to your original payment method. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

If you need to change or cancel your order, contact us at support@plainlys.com within 24 hours of placing your order. We'll do our best to accommodate your request, but changes cannot be guaranteed once an order has entered processing or been shipped.

Your order number can be found in your order confirmation email. If you can't find it, contact us at support@plainlys.com, and we'll help you locate your order.

Once your return is received and approved, your refund will be processed to your original payment method. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure. Please view our full priavacy page by clicking here